Technical Support

Whether you need technical assistance on a business day or late on a Saturday night, you need it now. That’s why we offer three options for you to reach us 24/7.

Round-the-clock email support – our Support@TechStructures.com email address is monitored round the clock every day of the week. We have two-way email pagers so that someone is always on call when you need help.

Support Hotline – You may phone our support team anytime at 704-973-5640. If we don’t answer live, you may leave a message and a callback number. Our system immediately alerts an on-duty technician and management of your need for assistance. We will respond within 30 minutes of your message.

Live Support – When you contact our technical team using live support, an engineer will take control of your computer to solve the problem.